Enable Amazon Alexa service fails. ..Failed to apply settings. Please check the Internet connectivity, and ensure normal access to your DiskStation from the Internet. Corresponding hostname in Audio Station is set to <mydomain>.synology.me:5001.Connection failed: There may be an issue with the network connection of your Synology NAS. To reset the settings of your NAS, press the RESET button for four seconds until you hear a beep. 4 5 To learn more about how to reset your Synology NAS, refer to this tutorial for DSM 6.2.3 and below and this tutorial for DSM 6.2.4 and above.Jun 1, 2023 · Check the settings of Integration Services. Try the following steps to fix the issue: Make sure that Hyper-V Integration Services are installed in the guest operating system (OS). Open VM settings. Click Integration Services in the Management section. Select/Deselect the Backup (volume checkpoint) option. I powered down the NAS, cleared my routers device table (while rebooting the NAS), then instead of using the right click menu on the device in the Synology assistant, I used the Connect button up on the ribbon under Resource Monitor. Go to Control Panel > Domain/LDAP > Domain/LDAP, and click Edit. Select the General tab and click Rejoin Domain. Enter the required information in the pop-up window: Domain account: Enter the domain's administrator account or a user account with sufficient privileges.Depending on the model and number of the installed drives, Storage Manager helps you accomplish the following tasks: Create different types of RAID and non-RAID storage configurations, such as volumes and storage pools. Monitor the overall storage usage of your Synology NAS. Inspect the health of the installed drives. Use advanced options, such ... The source Synology (DS920+) about 4.5TB of data running in a RAID. I am using the IP address (not the server name) to try to connect (server name fails too) The remote Synology is connected to a Comcast Xfiniti router. I have Quick Connect running on this Synology but I have not messed with the port or router settings manually.Fire up the Control Panel and select "Hardware & Power."Next, you'll be greeted by four tabs' worth of settings. General. General contains the following: Power Recovery — Set whether the NAS ...Sorted by. Or much easier: DSM - Control Panel - Update & Restore - Reset => Factory Reset (erase all data) That's lame. I have worked with all kinds of RAID sys and servers and never seen this issue. Don't want to go through the whole config again. Harry Potter -- thanks -- I saw that setting in the Control Panel -- That's the way to go for me.To update DSM manually: Visit Synology Download Center to download new DSM update to your local computer. The .pat file does not need to be extracted. Click Manual DSM Update to enter Manual DSM Update Page. Click Browse to select the update file. Click OK to start to update your DSM. The system will reboot automatically when the update completes. What should I do if my Synology NAS cannot recognize the installed drives? My drive allocation status is shown as "Not Initialized." What does this mean? Why is the S.M.A.R.T test stuck at 90%? SSD Related. Frequently asked questions about using Synology SSD cache; Which Synology NAS models support using M.2 SSDs to create storage pools?Resolution. Using defective drives may result in storage pool or volume creation failure. Check the following before trying to create a storage pool or volume again: The drives you are using are in a Healthy status. All drive issues have been resolved, including bad sectors, drive errors, and drive failures.Jul 9, 2014 · Run the Synology assistant. Check the status of the device. If the status is not installed then right click and choose install. This will install DSM on the device. Download the latest DSM version and install for your specific model. That's how I resolved issue. Resolution. Using defective drives may result in storage pool or volume creation failure. Check the following before trying to create a storage pool or volume again: The drives you are using are in a Healthy status. All drive issues have been resolved, including bad sectors, drive errors, and drive failures.Feb 3, 2019 · ..Failed to apply settings. Please check the Internet connectivity, and ensure normal access to your DiskStation from the Internet. Corresponding hostname in Audio Station is set to <mydomain>.synology.me:5001. I'm assuming this is the correct port if I haven't changed the default DSM ports? <mydomain> is the DDNS I registered with Synology. Jun 21, 2022 · If the computer cannot connect to the Internet, please check your network environment (e.g., gateway, DNS server, and proxy server settings) first. At DSM Control Panel > Network > General > Manually configure DNS server, set the DNS server value to "8.8.8.8" or "1.1.1.1". If you are located in China, use 114.114.114.114 or 223.5.5.5 instead. Set up port forwarding rules on SRM. Go to SRM > Network Center > Port Forwarding. Under the Port Forwarding tab, click Create. In the pop-up window, fill in the fields accordingly, and then click Create to finish. Click Save to apply settings. 4 5.The fix was simple, just untick Authentication required under the SMTP relay settings page, click ok to apply the settings change and then tick Authentication required, clicking OK again to apply settings. All the mail started to flow again once I went to the Queue page and clicked resend all. Responses (1-10)What should I do if my Synology NAS cannot recognize the installed drives? My drive allocation status is shown as "Not Initialized." What does this mean? Why is the S.M.A.R.T test stuck at 90%? SSD Related. Frequently asked questions about using Synology SSD cache; Which Synology NAS models support using M.2 SSDs to create storage pools?I try to run setup in the Setup Wizard, I bypass this first screen with just "admin" and leaving pw field blank. Then proceed w/ the recommended static ip. When I try to continue, it says it failed to apply the settings, and it reflects the "connection failed" status in the Synology Assitant.This video will show you how to configure HTTPS on your Synology NAS using Let's Encrypt, a free-to-use certificate service that comes integrated into Synolo...Nov 2, 2022 · 1. Open Snapshot Replication and select Replication, then select Create. 2. You will be shown a screen with a few disclaimers. Select Next to proceed. 3. At this screen, you will have the option to create this replication task locally or remotely. The fix was simple, just untick Authentication required under the SMTP relay settings page, click ok to apply the settings change and then tick Authentication required, clicking OK again to apply settings. All the mail started to flow again once I went to the Queue page and clicked resend all. Responses (1-10)Connection failed: There may be an issue with the network connection of your Synology NAS. To reset the settings of your NAS, press the RESET button for four seconds until you hear a beep. 4 5 To learn more about how to reset your Synology NAS, refer to this tutorial for DSM 6.2.3 and below and this tutorial for DSM 6.2.4 and above.Please go to the Log Center for more details. : r/synology. by WJKramer. System configuration backup failed. Please go to the Log Center for more details. Getting a lot of these alerts this morning. "Broken internet connection" in the logs. This is out of the blue and my network is running fine. Resolution. Using defective drives may result in storage pool or volume creation failure. Check the following before trying to create a storage pool or volume again: The drives you are using are in a Healthy status. All drive issues have been resolved, including bad sectors, drive errors, and drive failures.Here we will choose Create a new iSCSI target as an example. Click Next to continue. Specify the following information for the iSCSI target. Click Next to continue. Name: Enter a name for the iSCSI target. IQN: Enter the IQN for the iSCSI target. 2. Enable CHAP: 3 CHAP will require iSCSI Initiators to be authenticated before using the iSCSI ...The source Synology (DS920+) about 4.5TB of data running in a RAID. I am using the IP address (not the server name) to try to connect (server name fails too) The remote Synology is connected to a Comcast Xfiniti router. I have Quick Connect running on this Synology but I have not messed with the port or router settings manually. Mar 15, 2021 · Set up port forwarding rules on SRM. Go to SRM > Network Center > Port Forwarding. Under the Port Forwarding tab, click Create. In the pop-up window, fill in the fields accordingly, and then click Create to finish. Click Save to apply settings. 4 5. Mar 15, 2021 · Set up port forwarding rules on SRM. Go to SRM > Network Center > Port Forwarding. Under the Port Forwarding tab, click Create. In the pop-up window, fill in the fields accordingly, and then click Create to finish. Click Save to apply settings. 4 5. Jun 10, 2021 · Go to Skills section, and search for Audio Station. Tap or click on Enable for Audio Station to start the account linking. Enter the corresponding address of your Synology NAS 3, and specify the port number if other than 443. Now you're ready to enjoy your music collections from Synology Audio Station with Amazon Alexa. If the computer cannot connect to the Internet, please check your network environment (e.g., gateway, DNS server, and proxy server settings) first. At DSM Control Panel > Network > General > Manually configure DNS server, set the DNS server value to "8.8.8.8" or "1.1.1.1". If you are located in China, use 114.114.114.114 or 223.5.5.5 instead.Click on Apply. To edit display settings: Double-click on the Synology Drive Client icon in the system tray and go to Global Settings. Under the Display tab, you can modify the below options: Select whether to show tutorial tips the next time Synology Drive Client is launched. Select whether to use minimalist tray icon. Nov 2, 2022 · 1. Open Snapshot Replication and select Replication, then select Create. 2. You will be shown a screen with a few disclaimers. Select Next to proceed. 3. At this screen, you will have the option to create this replication task locally or remotely. Nov 25, 2019 · This video will show you how to configure HTTPS on your Synology NAS using Let's Encrypt, a free-to-use certificate service that comes integrated into Synolo... Jun 10, 2021 · Go to Skills section, and search for Audio Station. Tap or click on Enable for Audio Station to start the account linking. Enter the corresponding address of your Synology NAS 3, and specify the port number if other than 443. Now you're ready to enjoy your music collections from Synology Audio Station with Amazon Alexa. Please go to the Log Center for more details. : r/synology. by WJKramer. System configuration backup failed. Please go to the Log Center for more details. Getting a lot of these alerts this morning. "Broken internet connection" in the logs. This is out of the blue and my network is running fine. Here we will choose Create a new iSCSI target as an example. Click Next to continue. Specify the following information for the iSCSI target. Click Next to continue. Name: Enter a name for the iSCSI target. IQN: Enter the IQN for the iSCSI target. 2. Enable CHAP: 3 CHAP will require iSCSI Initiators to be authenticated before using the iSCSI ...Connection failed: There may be an issue with the network connection of your Synology NAS. To reset the settings of your NAS, press the RESET button for four seconds until you hear a beep. 4 5 To learn more about how to reset your Synology NAS, refer to this tutorial for DSM 6.2.3 and below and this tutorial for DSM 6.2.4 and above.Initially, we open the Hyper-V Manager and select the Virtual machine. Then, we select the Virtual machine settings. In the properties, select Integration Services. We enable the checkpoint option. Finally, apply the changes. Now we can take the checkpoint of the VM. Wrong checkpoint architecture leading to operation failed errorI am able to select the new drive from the wizard under Storage Pool > Action > Repair. It's when clicking next and confirming the warning message about the new drive being erased that this message pops up. "Failed to apply the settings" error message. I already Secure erased the new drive.Aug 10, 2019 · Sorted by. Or much easier: DSM - Control Panel - Update & Restore - Reset => Factory Reset (erase all data) That's lame. I have worked with all kinds of RAID sys and servers and never seen this issue. Don't want to go through the whole config again. Harry Potter -- thanks -- I saw that setting in the Control Panel -- That's the way to go for me. This video will show you how to configure HTTPS on your Synology NAS using Let's Encrypt, a free-to-use certificate service that comes integrated into Synolo...Fire up the Control Panel and select "Hardware & Power."Next, you'll be greeted by four tabs' worth of settings. General. General contains the following: Power Recovery — Set whether the NAS ...Enter curl checkip.synology.com or curl checkipv6.synology.com to get the public IPv4 or IPv6 address of your Synology device. Ensure that the IP address registered from step 1 matches the one registered from step 3. If not, please contact your DNS hosts or domain providers to correct the A or AAAA record settings of your device.Nov 7, 2014 · The fix was simple, just untick Authentication required under the SMTP relay settings page, click ok to apply the settings change and then tick Authentication required, clicking OK again to apply settings. All the mail started to flow again once I went to the Queue page and clicked resend all. Responses (1-10) Jun 10, 2021 · Go to Skills section, and search for Audio Station. Tap or click on Enable for Audio Station to start the account linking. Enter the corresponding address of your Synology NAS 3, and specify the port number if other than 443. Now you're ready to enjoy your music collections from Synology Audio Station with Amazon Alexa. Step 1: Open the Start menu, and in the Start search bar, type UAC or Change User Account Control Settings. This will show the Change User Account Control Settings option in the search result; open it. Step 2: Here, you will see a slider. Drag the slider all the way down to Never notify. When done, click on the Ok button.Due to changes in default gateway settings, the feature of port forwarding rules has been enabled. Failed to reapply port forwarding rules. Port forwarding rules could not be reapplied. Please restart UPnP/NatPmP protocol on the router or restart the router. If the problem persists, please contact Synology Technical Support. If the iSCSI Initiator finds an iSCSI target but fails to connect to it: In Windows iSCSI Initiator, go to Targets > Connect > Advanced Settings : Specify the network interface to use for iSCSI connections if you have more than one network interfaces on both the initiator and target. Make sure that you entered identical name and password on DSM ...If you have a Synology device located in China, your QuickConnect ID must be registered with an authenticated China phone number under your Synology Account. If the status of your QuickConnect is Failed, click Update to register your phone number to your Synology Account. If the issue persists, continue with the following section.Here we will choose Create a new iSCSI target as an example. Click Next to continue. Specify the following information for the iSCSI target. Click Next to continue. Name: Enter a name for the iSCSI target. IQN: Enter the IQN for the iSCSI target. 2. Enable CHAP: 3 CHAP will require iSCSI Initiators to be authenticated before using the iSCSI ...Nov 2, 2022 · 1. Open Snapshot Replication and select Replication, then select Create. 2. You will be shown a screen with a few disclaimers. Select Next to proceed. 3. At this screen, you will have the option to create this replication task locally or remotely. May 25, 2018 · And, make sure that your Let's Encrypt certificate is set as the default certificate in Control Panel / Security /Certificates. Check the settings in Audio Station on the Diskstation: go to Settings/Advanced, and make sure that Enable Amazon Alexa Service is checked, and take note of the "corresponding hostname". Go to Storage Manager > Storage and select the storage pool in Degraded status. Click to view the storage pool information and check the drive status. Go to the HDD/SSD page to confirm which drive is defective. Remove the defective drive from your Synology NAS and replace it with a healthy one. So, I put the disk in a linux desktop and repartitioned the drive I am having trouble with. Back into the DS218+. System still shows "degraded". This drive shows as healthy but Not Initialized. When I try to do a Storage Pool repair, I can select this drive, but then Apply results in "Failed to Apply Settings".If the computer cannot connect to the Internet, please check your network environment (e.g., gateway, DNS server, and proxy server settings) first. At DSM Control Panel > Network > General > Manually configure DNS server, set the DNS server value to "8.8.8.8" or "1.1.1.1". If you are located in China, use 114.114.114.114 or 223.5.5.5 instead.To enable CBT in a virtual machine: Power off the virtual machine. You will not be able to successfully complete the setting without powering off the virtual machine. Right-click on the virtual machine and click Edit Settings. Click the VM Options tab. Click Advanced, and then click Edit Configuration next to Configuration Parameters.For example, if the FQDN is "ldap.synology.com", its Base DN is "dc=ldap,dc=synology,dc=com". If necessary, configure the settings of profiles, UID/GID shifting, or client certificates by following the notes at the end of this article. Click Next, and the wizard will run a precondition check and join your Synology NAS to the LDAP directory ...Due to changes in default gateway settings, the feature of port forwarding rules has been enabled. Failed to reapply port forwarding rules. Port forwarding rules could not be reapplied. Please restart UPnP/NatPmP protocol on the router or restart the router. If the problem persists, please contact Synology Technical Support. I have as DS918+ which I migrated to from a DS214se. This was a mistake as the 918+ will now only support 16TB of disc. I need to remove the storage pool and recreate it so that I can incorperate larger discs . When I go into Storage Pool and select Remove I get "failed to apply settings".Due to changes in default gateway settings, the feature of port forwarding rules has been enabled. Failed to reapply port forwarding rules. Port forwarding rules could not be reapplied. Please restart UPnP/NatPmP protocol on the router or restart the router. If the problem persists, please contact Synology Technical Support. Resolution. Using defective drives may result in storage pool or volume creation failure. Check the following before trying to create a storage pool or volume again: The drives you are using are in a Healthy status. All drive issues have been resolved, including bad sectors, drive errors, and drive failures.Jan 17, 2021 · If the iSCSI Initiator finds an iSCSI target but fails to connect to it: In Windows iSCSI Initiator, go to Targets > Connect > Advanced Settings : Specify the network interface to use for iSCSI connections if you have more than one network interfaces on both the initiator and target. Make sure that you entered identical name and password on DSM ... I powered down the NAS, cleared my routers device table (while rebooting the NAS), then instead of using the right click menu on the device in the Synology assistant, I used the Connect button up on the ribbon under Resource Monitor.108 Failed to apply changes to software installation settings. The installation of software deployed through Group Policy for this user has been delayed until the next logon because the changes must be applied before the user logon. Dec 16, 2021 · Fire up the Control Panel and select "Hardware & Power."Next, you'll be greeted by four tabs' worth of settings. General. General contains the following: Power Recovery — Set whether the NAS ... When trying to add a virtual host to Web station with the settings: By name; Document root `web` HSTS; HTTP/2; Apache 2.2; PHP 5.6; and I try to apply those settings, after about 2 minutes I get the message: "Operation failed"Jun 1, 2023 · Check the settings of Integration Services. Try the following steps to fix the issue: Make sure that Hyper-V Integration Services are installed in the guest operating system (OS). Open VM settings. Click Integration Services in the Management section. Select/Deselect the Backup (volume checkpoint) option. Connection failed: There may be an issue with the network connection of your Synology NAS. To reset the settings of your NAS, press the RESET button for four seconds until you hear a beep. 4 5 To learn more about how to reset your Synology NAS, refer to this tutorial for DSM 6.2.3 and below and this tutorial for DSM 6.2.4 and above.Enter curl checkip.synology.com or curl checkipv6.synology.com to get the public IPv4 or IPv6 address of your Synology device. Ensure that the IP address registered from step 1 matches the one registered from step 3. If not, please contact your DNS hosts or domain providers to correct the A or AAAA record settings of your device.In any case, try changing the Synology “admin” account password. Modify DNS settings. I do not use the Synology’s DNS settings, so this was not an issue for me. However, another reader is using Synology’s RT1900ac router, and offered the following advice:For the DHCP server, “forward known DNS server” was disabled.Right-click the virtual machine and click Edit Settings. Click the Options tab. Click General under the Advanced section and then click Configuration Parameters. The Configuration Parameters dialog opens. Set the ctkEnabled parameter to false for the desired SCSI disk(s). Power on the virtual machine.If the iSCSI Initiator finds an iSCSI target but fails to connect to it: In Windows iSCSI Initiator, go to Targets > Connect > Advanced Settings : Specify the network interface to use for iSCSI connections if you have more than one network interfaces on both the initiator and target. Make sure that you entered identical name and password on DSM ...Dec 16, 2021 · Fire up the Control Panel and select "Hardware & Power."Next, you'll be greeted by four tabs' worth of settings. General. General contains the following: Power Recovery — Set whether the NAS ... I powered down the NAS, cleared my routers device table (while rebooting the NAS), then instead of using the right click menu on the device in the Synology assistant, I used the Connect button up on the ribbon under Resource Monitor. Dec 5, 2021 · I try to run setup in the Setup Wizard, I bypass this first screen with just "admin" and leaving pw field blank. Then proceed w/ the recommended static ip. When I try to continue, it says it failed to apply the settings, and it reflects the "connection failed" status in the Synology Assitant. Resolution Run an extended S.M.A.R.T. test Run an extended S.M.A.R.T. test on the suspected failed drive. For detailed steps, refer to the respective help article for DSM 7 and DSM 6.2. If the drive receives a Failing test result, it is likely to be defective and needs to be replaced.Apologies. I was trying to cram a 5 day week into 3 days last week! Glad you filled in the gaps and got it working! We have all our clients' Synology NAS devices set to auto patch/upgrade (minor versions), so we'll know soon enough whether any of that breaks/undoes the work. That said, it takes less than 5 minutes to apply the fix, so not to bad.Enter curl checkip.synology.com or curl checkipv6.synology.com to get the public IPv4 or IPv6 address of your Synology device. Ensure that the IP address registered from step 1 matches the one registered from step 3. If not, please contact your DNS hosts or domain providers to correct the A or AAAA record settings of your device. Now the web interface is accessible again. But I can't enable the firewall. The Message "Failed to apply the firewall profile" appears, when trying to do so by web interface. If I enable the firewall by ssh, there is no https access. What can I do? How can I reset the firewall to factory default? If there is no empty drive slot on your Synology NAS, swap the drive with another healthy drive on the same Synology NAS. Power on your Synology NAS. Go to Storage Manager > HDD/SSD. Do the following for both the suspected failed drive and the healthy drive in the suspected failed drive slot: Select the drive you want to check. Click Health Info.When I try to continue, it says it failed to apply the settings, and it reflects the "connection failed" status in the Synology Assitant. I also can't connect to the IP (either the 169.xxx or the 192.xxx that the wizard tried to apply) via a browser.Last updated: Nov 23, 2020 Symptoms During the DSM installation process, the status is stuck on "Applying network settings..." in Synology Assistant. Resolution Please follow the steps below to fix this problem. Connect your Synology device directly to your computer using an Ethernet cable without going through a network switch or router. 1Choose any PHP version you want to use in Virtual Host (e.g. PHP 7.0) Press the Create button to create the Virtual Host settings for the Wordpress site. Document root --> choose web/wordpress if you installed wordpress with default settings. The wordpress should work on the web root path now.The source Synology (DS920+) about 4.5TB of data running in a RAID. I am using the IP address (not the server name) to try to connect (server name fails too) The remote Synology is connected to a Comcast Xfiniti router. I have Quick Connect running on this Synology but I have not messed with the port or router settings manually. The SNMP Synology Logical Disk sensor can monitor a logical disk in a Synology Network Attached Storage (NAS) thanks to Simple Network Management Protocol (SNMP). It provides you with information about the up status, the warning status and the down status. Information about Synology Monitoring
..Failed to apply settings. Please check the Internet connectivity, and ensure normal access to your DiskStation from the Internet. Corresponding hostname in Audio Station is set to <mydomain>.synology.me:5001. I'm assuming this is the correct port if I haven't changed the default DSM ports? <mydomain> is the DDNS I registered with Synology.. Missa x
Go to Skills section, and search for Audio Station. Tap or click on Enable for Audio Station to start the account linking. Enter the corresponding address of your Synology NAS 3, and specify the port number if other than 443. Now you're ready to enjoy your music collections from Synology Audio Station with Amazon Alexa...Failed to apply settings. Please check the Internet connectivity, and ensure normal access to your DiskStation from the Internet. Corresponding hostname in Audio Station is set to <mydomain>.synology.me:5001. I'm assuming this is the correct port if I haven't changed the default DSM ports? <mydomain> is the DDNS I registered with Synology.Sep 1, 2022 · Shut down your Synology NAS. Unplug the power cord for 20 seconds. Remove your USB device from the USB port on your Synology NAS. Power on your Synology NAS. Reconnect your USB device to the USB port on your Synology NAS. Try connecting your USB device to a different USB 2.0 or 3.0 port on your Synology NAS. Jun 13, 2021 · I have as DS918+ which I migrated to from a DS214se. This was a mistake as the 918+ will now only support 16TB of disc. I need to remove the storage pool and recreate it so that I can incorperate larger discs . When I go into Storage Pool and select Remove I get "failed to apply settings". Please go to the Log Center for more details. : r/synology. by WJKramer. System configuration backup failed. Please go to the Log Center for more details. Getting a lot of these alerts this morning. "Broken internet connection" in the logs. This is out of the blue and my network is running fine.To enable CBT in a virtual machine: Power off the virtual machine. You will not be able to successfully complete the setting without powering off the virtual machine. Right-click on the virtual machine and click Edit Settings. Click the VM Options tab. Click Advanced, and then click Edit Configuration next to Configuration Parameters.Hi! Come and join us at Synology Community. A place to answer all your Synology questions. Ask a question or start a discussion now.Hi! Come and join us at Synology Community. A place to answer all your Synology questions. Ask a question or start a discussion now.To enable CBT in a virtual machine: Power off the virtual machine. You will not be able to successfully complete the setting without powering off the virtual machine. Right-click on the virtual machine and click Edit Settings. Click the VM Options tab. Click Advanced, and then click Edit Configuration next to Configuration Parameters.In any case, try changing the Synology “admin” account password. Modify DNS settings. I do not use the Synology’s DNS settings, so this was not an issue for me. However, another reader is using Synology’s RT1900ac router, and offered the following advice:For the DHCP server, “forward known DNS server” was disabled.1. Go to Control Panel > Security > Certificate 2. If you see your Let's Encrypt certificate for your <mydomain>.synology.me domain, check the last line. All services... 3. If this line is empty, click Configure This shows all the services and the corresponding certificates. Click the... 4. Go to ...Manage File Station Settings. To manage File Station settings, open File Station and click the Settings button. General. Here you can enable File Station logs to record the activities of all users. The user activities include Create folder, Upload, Download, Delete, Rename, Move, Copy, and Property set. To enable File Station log:Jun 21, 2022 · If the computer cannot connect to the Internet, please check your network environment (e.g., gateway, DNS server, and proxy server settings) first. At DSM Control Panel > Network > General > Manually configure DNS server, set the DNS server value to "8.8.8.8" or "1.1.1.1". If you are located in China, use 114.114.114.114 or 223.5.5.5 instead. Click Close to leave the setup wizard. To manually set up connection to the router, choose Advanced and click Next. Follow the steps below: Choose your router from the Router drop-down menu. If you cannot find your router here, you can still configure port forwarding rules on the router's user interface. Run the Synology assistant. Check the status of the device. If the status is not installed then right click and choose install. This will install DSM on the device. Download the latest DSM version and install for your specific model. That's how I resolved issue..